User Privacy Policy

Welcome to our Privacy Policy!

CatsWebCam is an adult entertainment website that offers online adult services.

You will share some personal data with us when using these services.

Due to the fact that it is very important to us that you use our services comfortably and securely, our company guarantees you absolute confidentiality and complete privacy of personal data, such as hiding IP addresses, account numbers in payment systems and credit cards, and any other private information.

Since our company’s key principle is the comfort and safety of all interested parties, our Privacy Policy has a very high priority.

We carefully protect all private information received from you, using the most modern and reliable software technologies.

We kindly ask you to read this article carefully in order to avoid any future misunderstandings as we work together.

If, during reading, you have any questions, please contact us at support@catswebcam.com to get all the necessary explanations regarding our use of your personal information.

The company that decides how and why your personal data is processed is: “AlexO-AlfA”, a private limited liability company registered in the Czech Republic at: Hybernska 1012/30, registered in the Czech Trade and Commercial Register with number 08551936.

We collect, store and use various types of your personal data obtained by us as you sign up, use adult entertainment services or other services on our website, or communicate with our team.

We collect data when you sign up as a customer on our website.

This data falls into the following categories:

* Email;

* Username;

* Password (to your account on the website);

* All the data that you provide as you fill out the questionnaire when signing up (Note that you are not required to fill out the questionnaire. It only helps to improve the quality of services provided to you. All Models will only be able to view this data with your consent. You can delete this data from your profile at any time, which will not affect your use of the website. You can also set the privacy level in your profile if you wish to share your personal data only with Models with whom you chat privately, or if you wish to keep your profile a secret).

* We will collect all the information that you decide to share with our Customer Support team.

* Your comments or opinions about the Model;

* Your negotiations with the Support Team

* The time you spend in private chats, Models and categories of Models you view. We also collect information about your talks with Models;

* When you purchase bonuses to become a Member on our website, depending on the payment method you choose, we may collect and process your identification information (first name, last name, country, zip code) and payment information;

* More generally, if you communicate with us in any other way, we will save any information that you voluntarily provide to us, including all other data provided by cookies (see the Cookie Policy)

We also collect certain information about you when you use our services and navigate our website.

Specifically, this means that when you visit our website or use our services, even if you have not yet created an account or are not logged in, we collect certain information about you.

If you turn on the microphone in private chat, we may save your audio channel for a limited period of 6 months to protect our rights or protect us against any claims. Any such data is stored in our secure limited-access storage. Please note that if you turn on the camera in private chat, we never record or save your channel. We also do not allow our Models to record or capture your camera or audio channels during private shows. Such actions are not allowed on our website.

We collect any other communication data, such as phone calls, chat logs, text messages, faxes or letters, which you send to us.

We automatically collect log data and information from your computer, phone or other devices that you use to access our services or navigate our website, as well as information about them. This includes:

If you use a mobile device, we may also collect:

We collect information that Models provide about you when you chat with them or when you talk with our Billing or Support Team.

We also deal with affiliate advertising networks that help us promote our website. For example, we may receive information about your experience and interactions with our affiliate advertising networks.

We collect publicly available information about you only when it is necessary to prevent fraud or illegal activities on our website (for example, when we suspect that you are using a fake or stolen credit card, when we witness cases of child abuse or pedophile activities, etc.)

This data may contain publicly available information that you publish on social media, such as Facebook, your blog and/or website, as well as any other publicly available online data.

This information is always linked to or combined with the data we collect through our website in order to complete the investigation before reporting any fraud or illegal activities to the authorities. We never use publicly available data for any other purpose.

Due to the special character of CatsWebCam, by signing up on our website and using its services, you provide us with certain information about your sexual interests and preferences.

In this regard, CatsWebCam guarantees you absolute confidentiality of this information.

In addition, of course, you have the right to change your consent to the processing of your confidential data in your account settings at any time.

However, please note that a refusal to provide or an intention to withdraw your consent to the collection and use of this data means that you will not be able to log in to your account and use our services, since we will not be able to provide you with the services without processing such information.

We use the information we collect for the following purposes:

  1. Open your Member account and provide services to you.

In this regard, please note that if you do not provide the minimum required information about yourself, this will result in a situation where we will not be able to create an account and allow you to use our services.

  1. Improve and promote the services provided to you.

We use a limited part of your data for analytical and statistical purposes.

This allows us to analyze statistics on the activities of our customers, which, in turn, helps us understand your needs better and makes working together easier.

We also use limited information to tailor our services for you.

Finally, keep in mind that any information that you post on our website, such as comments on the Model’s public dashboard, can appear in search engine results along with your username.

We process this information in consideration of our legitimate interests in developing and improving our website and providing quality services to our users.

  1. Process payments

Depending on the payment method you choose, we use your identification data and payment information to process transactions.

The use of your personal information is necessary to fulfill our contract with you. If you buy bonuses, we will use your information to process payments and provide services to you.

  1. Provide a safe and secure environment

Since we want to make sure we create a reliable and secure environment where you can use our services safely, we use your personal data to detect and prevent fraud and other illegal activities on our website.

Provide customized content

We use software that tracks your activities on our website (for example, when you browse our website, live broadcasts, Model profiles, visit the pages / Models’ dashboards, etc.). This software allows our website to display Models that may be of interest to you.

Please note that, as a Guest who agrees to the content to be customized and decides to withdraw this consent, you can go to your browser settings and simply delete the cookie file “CatsWebCam “. If you encounter any difficulties in refusing to customize the content, do not hesitate to contact our Support Service at support@catswebcam.com.

If you are a Member who has agreed to the content to be customized, and you have decided to withdraw this consent, you can opt out in your account settings.

However, please note that the withdrawal of your consent to the customized content may adversely affect your experience on our website.

We can rely on legal obligations to process your personal data. For example, we store information about your transactions to maintain legally binding accounting activities.

We may also use your information to respond to requests filed by authorized agencies or, in consideration of our legitimate interests, for filing, using or defending legal claims. We may also use your data, if necessary, to investigate issues associated with banks processing your payments, or a debt collector in case of unpaid transactions, refunds, or repayments.

We may combine your information with information legally obtained from other third-party sources and use it for the above purposes.

We apply the strictest security measures, including technical and organizational activities, as well as the most advanced data protection systems, to protect your personal information from unauthorized access.

We actively implement systems to prevent data loss from theft or leaks in order to protect our website updates and all associated infrastructure against current vulnerabilities in network security. We periodically test our systems and conduct sophisticated penetration tests.

We transfer a part of your personal data to the following parties:

  1. Models

Your contract with us provides you an opportunity to use and purchase services related to adult entertainment from Models.

The only part of information in your profile a Model sees by default is your username.

However, you can share other information about yourself that you have added to My Profile in your account settings with a Model; for example, your gender, age, location, etc. You can also connect the camera while in private chat to have a video chat with the Model or simply turn on the microphone. The Model cannot record the video or voice data that you provide.

If you decide to share additional content, such as images, with the Models, keep in mind that you are fully responsible for the data exchange and that we will not be liable for any information disclosure you make on your own.

  1. Other website users

When you chat with a Model in free chat, other users of our website can see your username and your messages. This information, however, is not personal data, as other users cannot extract or in any way associate this data with other information that may lead to your identification. In this regard, we remind you of the terms and conditions of our User Agreement, according to which you are not allowed to choose a username that contains your personal information (for example, your real name) or information that may allow another user to associate it with your identity.

If you decide to choose a username that may lead to your identification, please note that you are fully responsible for such actions.

We guarantee that other Guests or Members of CatsWebCam cannot have access to any information about you once you enter private chat.

  1. Service providers

We use carefully selected and verified third-party companies that act as service providers for our website.

We guarantee that they are bound by contractual obligations to process the information that we share with them in accordance with our instructions, this Privacy Policy and all applicable data protection laws.

  1. Payment providers and financial institutions

When you buy bonuses, depending on the payment method you choose, your payment may be processed by a third-party bank or payment processor and you may need to share some details with this party, as well as payment information, to complete the transaction.

Please note that if you exchange information with third parties directly, this Privacy Policy does not govern the processing of your personal information by these third parties.

Our company considers itself entitled to share information with appropriate financial institutions if we consider it strictly necessary to identify and prevent fraud.

  1. Law enforcement or government agencies

To the extent permitted by applicable law, our company may also share information with law enforcement or government agencies if this is necessary to:

(a) Comply with our legal obligations,

(b) Respond to information requests for fraud investigations or alleged illegal activities,

(c) Enforce and apply our terms and protect our rights.

  1. Business Transfers

We hereby inform you that your data may also be transferred to a company of our Group upon internal reorganization or to a third-party company in the event of sale, reorganization, restructuring, merger and / or acquisition, or any other change in our Company. However, in this case, the legal entity being the assignee of our Company undertakes to comply with this Privacy Policy.

Since we are a company registered in the EU, all our activities are carried out in accordance with the laws and regulations governing the operation of the website and the provision of services in the European Economic Area, in particular in accordance with the General Regulation on the Protection of Personal Data (GDPR) adopted by the EU (2016 / 679) that entered into force on May 25, 2018.  In this regard, we hereby inform you that, in the event that your data is transferred to third parties (that participate in service rendering) located outside the EU, the data will be transferred in strict accordance with this Privacy Policy.

Please note that you are entitled to access your personal data that we store if you request a free copy of your personal data by contacting our support team.

Once we have confirmed your identity, the requested data will be sent to you by email.

If we believe that your request is manifestly unfounded or excessive (for example, because you request a copy of your data many times over a short period of time), we may refuse to act or charge a reasonable fee, taking into account administrative expenses for providing you said data.

If you no longer wish us to use your personal data, you may request that it be deleted and your account closed. A request to cancel or close your account will be considered as a request to delete your personal data.

Please note that if you request the deletion of your personal information, we will store your personal data as long as we consider it necessary to ensure our legitimate interests.

We hereby inform you that, over time, some changes may be made to the Privacy Policy that reflect relevant changes in our services, ways of processing information or changes in existing laws.

Our company warrants that, in any case, you will be notified of any upcoming changes in a timely manner.

If you have any questions or suggestions regarding this Privacy Policy, please send an email to support@catswebcam.com and we will contact you. We respect your opinions and we are always happy to cooperate.